Role description – To help an older person manage and improve their financial wellbeing through structured support in budgeting, banking, benefits, and paperwork organisation.
Minimum time commitment & flexibility – Flexible as it maybe once a week or once a month depending on the client but must be between Mon-Fri 10-4pm.
Any specific skills or experience required – Ability to process information from various sources (calls, emails, documents). Clear and accurate note-taking. Confidence in assisting with forms and correspondence. Problem-solving and solution-oriented thinking. Commitment to equal opportunities and understanding of challenges faced by older people. Strong listening and communication skills. Empathy and patience All roles require DBS check
One off volunteer taster/ drop-ins available – No.
Training offered and skills development potential – Training and ongoing support is provided. Level of training will depend on the volunteer role. Contact us for more information. Expenses, such as the cost of mileage and phone calls are paid for.
Other information: Volunteering is a great way to give back to your local community and make a difference in people’s lives. Without the help and support of our incredible volunteers, we would not be able to help as many people as we do.